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digitalartguru · (This post was last modified: 02-28-2011 09:44 PM by digitalartguru.)

Greetings,

Dear Mac users:
I wonder if anyone can help me.

The photoshop plug-in for "Portrait Professional Studio 64" is not working with Photoshop CS5 on my Mac.

When I launch the plug-in within Photoshop CS5 on my mac computer, I get the following message:

Quote:"The PortraitProfessional Plug-In is now running.
To return to Photoshop, please finish your editing session or quit the PortraitProfessional Plug-In."

Then Photoshop freezes and noting happens. I have to force quit photoshop.

I tried running Photoshop CS5 in 32-bit mode and 64-bit mode and no luck.

What can be causing this problem? Any suggestions?

Best Regards,
Bill
GI, LLC

***Leo*** · 03-01-2011, 06:12 PM

Hi,

Does the standalone version work correctly?

Warm regards,
Leo
Anthropics Technology

digitalartguru · (This post was last modified: 03-01-2011 06:16 PM by digitalartguru.)

Leo Wrote:Hi,

Does the standalone version work correctly?

Warm regards,
Leo
Anthropics Technology

Yes it does.

digitalartguru · 03-01-2011, 08:33 PM

Leo,
I got your support email and the instructions you gave me worked. Thanks!