DO NOT PURCHASE PORTRAIT PRO

[Essence of Imagery]

bbryant Wrote:If you are reading this, you've probably already made the mistake that I made...purchasing Portrait Pro. But you now have the op to tell others to not purchse this product. Anthropics has successfully duped millions of us by taking our money and not delivering usable software.

I certainly didn't make the mistake of purchasing Portrait Professional 10 Studio 64-bit Edition - I invested money in a product that works flawlessly for me. I have told more than a couple of my peers (professional photographers) about this amazing software, and they've purchased, downloaded, installed and use this software without a single issue.

bbryant Wrote:Not only is the software unusable, but the supposedly support for the product is non-existent. I've been trying to work a problem that I have with an upgrade to PP10 for the last week. With several open tickets, I've gotten only 2 responses and absolutely nothing when I asked that my money be returned for PP10 and/or PP9.

The software is unusable? I have no doubt that someone who has to open SEVERAL tickets to try to solve a problem is a rather impatient person who will not take the time to wait for a proper response. This person demands attention and figures that all the issues are solved with a single line of code.

bbryant Wrote:As a professional photographer, I've lost productivity and money this week; it cannot be recouped. I am so angry about this that I am considering legal recourse...

Interesting - the OP certainly doesn't sound very professional. You sound like a wanna-be model who DEMANDS all the photos on a CD from a shoot RIGHT AFTER the shoot is over - and then screams about how they're not all perfectly suited for magazine publication. Please let us know who your attorney is - I'd love to give him a call, so we can share a really good laugh about how your case will be laughed out of court. I'm certain that there are enough satisfied clients running this software without issues...who would happily give the court a testimonial. You'll simply be wasting your time (and money) in the pursuit of frustration.