Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Formating PC & re-installing PP
03-01-2007, 10:32 PM
Post: #1
Formating PC & re-installing PP
Do I need to get a new Token if I had to format my PC and re-install all software programs including Portrait Pro?

Is the Token connected with the machine hardware specs or the OS settings?

Thanks.
Find all posts by this user
Quote this message in a reply
03-01-2007, 11:42 PM
Post: #2
RE: Formating PC & re-installing PP
Hi there,

You will need a new token if you reformat your PC. Please send us an email to support@anthropics.com and we'll help you get the full version installed again. It would help if you could send us your email confirmation that you received when you paid for the software, and tell us the email address you used at the time. We're working on adding a page to our website so you can do this by yourself.

Tony
Find all posts by this user
Quote this message in a reply
04-20-2007, 11:50 AM
Post: #3
RE: Formating PC & re-installing PP
You can now transfer licenses to different computers without needing to email us. Simply use the following link:

http://www.portraitprofessional.com/licenses/

Tony
Find all posts by this user
Quote this message in a reply
Post Reply 


Forum Jump:


User(s) browsing this thread: 1 Guest(s)