Portrait Professional Forums › The software › Frequently Asked Questions › Firewall and server issues
Not responding

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Not responding
01-23-2007, 02:08 AM
Post: #1
vbbailey Offline
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Not responding
When I complete all of the steps and click the last step ....the page does not change to connecting to server page. Worked fine for a week and now nothing. Help!
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01-23-2007, 01:40 PM
Post: #2
admin Offline
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RE: Not responding
Hi,

the only reason this can happen is if PortraitProfessional is prevented from accessing our server http://bprocessor.anthropics.com on the internet using the standard web port 80.

Something must have changed on your computer. Did you install a new firewall or maybe an update for a firewall you had before?

Please make sure that Internet Explorer can access the internet at the time you are using PortraitProfessional.
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