Hair problems

[bluedog77]

When hair covers or partially covers the eyebrows how do I use portrait professional without stuffing up the hair? About 30% of all of my shoots have this issue and I have not been able to get a decent PP image out of any of them.
Thanks
Greg

[Arjun]

Hello bluedog77,

It appears that Portrait Professional is applying the eye enhancements where the obscured eye should be. To stop this from occurring, go to Eye controls and turn them off. This will stop the image from being enhanced incorrectly, but will also prevent you from adding eye enhancements.

We hope this resolves the problem.

[bluedog77]

(01-04-2012 05:38 PM)Arjun Wrote:  Hello bluedog77,

It appears that Portrait Professional is applying the eye enhancements where the obscured eye should be. To stop this from occurring, go to Eye controls and turn them off. This will stop the image from being enhanced incorrectly, but will also prevent you from adding eye enhancements.

We hope this resolves the problem.

The eye isn't obscured just the eye brow. It seems to try and put skin around the hidden eyebrow and also moves a chunk of hair. It seems to happen on more than one photo.