[bbryant]

I have upgraded studio ver 9 to studio ver 10 and now I cannot get the software to run. I loaded the software and open it up insert a picture and choose the gender and thats when the error comes and the software shuts down
this is the error i get
AppName: portraitprofessionalstudio.exe AppVer: 10.0.15.0 ModName: qtgui4.dll
ModVer: 4.5.2.0 Offset: 000cace9

I am very dissapointed in the support that i have received I have opened several tickets with no responce. It makes me believe the you guys really don't know how to get your upgrade to wrok right. ver 9 work for me fine. Fix it please I rely on your software heavily
I am running window xp service pk 3 p4 2.5 ghz proc 2gb mem ati 8700 video card and also use photoshop cs4