Portrait Professional Forums - smart photo editor

Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???

(11-24-2011 09:11 PM)davie Wrote: [ -> ]Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???

If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

(11-24-2011 09:47 PM)tebogan Wrote: [ -> ]
(11-24-2011 09:11 PM)davie Wrote: [ -> ]Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

(11-24-2011 10:12 PM)davie Wrote: [ -> ]
(11-24-2011 09:47 PM)tebogan Wrote: [ -> ]
(11-24-2011 09:11 PM)davie Wrote: [ -> ]Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

Arjun When I open SPE I only have the tutorial there is no file nor help.

(11-24-2011 10:12 PM)davie Wrote: [ -> ]
(11-24-2011 09:47 PM)tebogan Wrote: [ -> ]
(11-24-2011 09:11 PM)davie Wrote: [ -> ]Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

(11-24-2011 10:12 PM)davie Wrote: [ -> ][quote='tebogan' pid='8032' dateline='1322167623']
[quote='davie' pid='8031' dateline='1322165471']
Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

Arjun When I open SPE I only have the tutorial there is no file nor help.

(11-24-2011 10:12 PM)davie Wrote: [ -> ]
(11-24-2011 09:47 PM)tebogan Wrote: [ -> ]
(11-24-2011 09:11 PM)davie Wrote: [ -> ]Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

(11-24-2011 10:12 PM)davie Wrote: [ -> ][quote='tebogan' pid='8032' dateline='1322167623']
[quote='davie' pid='8031' dateline='1322165471']
Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

Arjun When I open SPE I only have the tutorial there is no file nor help.

(11-24-2011 10:12 PM)davie Wrote: [ -> ]
(11-24-2011 09:47 PM)tebogan Wrote: [ -> ][quote='davie' pid='8031' dateline='1322165471']
Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

(11-24-2011 10:12 PM)davie Wrote: [ -> ][quote='tebogan' pid='8032' dateline='1322167623']
[quote='davie' pid='8031' dateline='1322165471']
Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

Arjun When I open SPE I only have the tutorial there is no file nor help.

(11-24-2011 10:12 PM)davie Wrote: [ -> ]
(11-24-2011 09:47 PM)tebogan Wrote: [ -> ]
(11-24-2011 09:11 PM)davie Wrote: [ -> ]Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

(11-24-2011 10:12 PM)davie Wrote: [ -> ]
(11-24-2011 09:47 PM)tebogan Wrote: [ -> ][quote='davie' pid='8031' dateline='1322165471']
Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

Arjun When I open SPE I only have the tutorial there is no file nor help.

(11-24-2011 10:12 PM)davie Wrote: [ -> ]
(11-24-2011 09:47 PM)tebogan Wrote: [ -> ][quote='davie' pid='8031' dateline='1322165471']
Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

(11-24-2011 10:12 PM)davie Wrote: [ -> ][quote='tebogan' pid='8032' dateline='1322167623']
[quote='davie' pid='8031' dateline='1322165471']
Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

Arjun When I open SPE I only have the tutorial there is no file nor help.

(11-24-2011 10:12 PM)davie Wrote: [ -> ]
(11-24-2011 09:47 PM)tebogan Wrote: [ -> ]
(11-24-2011 09:11 PM)davie Wrote: [ -> ]Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

(11-24-2011 10:12 PM)davie Wrote: [ -> ][quote='tebogan' pid='8032' dateline='1322167623']
[quote='davie' pid='8031' dateline='1322165471']
Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

Arjun When I open SPE I only have the tutorial there is no file nor help.

(11-24-2011 10:12 PM)davie Wrote: [ -> ]
(11-24-2011 09:47 PM)tebogan Wrote: [ -> ][quote='davie' pid='8031' dateline='1322165471']
Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

(11-24-2011 10:12 PM)davie Wrote: [ -> ][quote='tebogan' pid='8032' dateline='1322167623']
[quote='davie' pid='8031' dateline='1322165471']
Ive had photo editor for some months now and last night noticed an update,after downloading I only have the tutorial any ideas???
If you open SPE, and go to help, you can download the update.
That is what I did and the changes from the original version to this one are great.

Also if you have the tutorial across the top, you can goto file and load an image and start at the top and goto the bottom. i like the new version.

Arjun

When I open SPE there is no help icon neither is there file,I can only use the tutorial with the example picture and can find no way of loading any of my images

Arjun When I open SPE I only have the tutorial there is no file nor help.

Hello Davie,

Are you running SPE on PC or Mac and what version of the OS are you running? Also, are there no File/Edit etc options at all? Lastly could you please tell me the version that you updated from?

For an immediate fix, could you please try uninstalling all versions of SPE and attempt to reinstall? If you need another activation, PM me and I will add an activation to your license.

You can redownload the latest installer if you go to http://smartphotoeditor.com/licenses and enter your token.

Updating from 1.0.16 to 1.1.23 should function without error and was thoroughly tested. Any further information you have on this issue would be greatly appreciated as this would help us diagnose the issue and make sure we can help others that may run into it.

(11-25-2011 01:06 PM)Arjun Wrote: [ -> ]Hello Davie,

Are you running SPE on PC or Mac and what version of the OS are you running? Also, are there no File/Edit etc options at all? Lastly could you please tell me the version that you updated from?

For an immediate fix, could you please try uninstalling all versions of SPE and attempt to reinstall? If you need another activation, PM me and I will add an activation to your license.

You can redownload the latest installer if you go to http://smartphotoeditor.com/licenses and enter your token.

Updating from 1.0.16 to 1.1.23 should function without error and was thoroughly tested. Any further information you have on this issue would be greatly appreciated as this would help us diagnose the issue and make sure we can help others that may run into it.

Arjun, Ive done as youve asked to the letter ,uninstall - went to link entered activation token downloaded 1.1..........still only have tutorial? I am running windows 7 and the only edit option is above effects(effects only avail for tutorial) on right hand side still no file option......